Willpowered Personal Training – Terms & Conditions

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This agreement is made on the date of acknowledgement, between Will @ Willpowered (“Trainer”) and the respective client (“Client”).

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By booking or attending sessions, the Client agrees to the following terms:

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1. Term

• The Client hires and retains the Trainer for a defined period, during which the Client is entitled to attend pre-booked sessions within the agreed timeframe.

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2. Fees

• Single session: £45

• Block of 12 sessions: £420 (£35 per session)

• Online coaching: £80 per month

• Hybrid coaching: £100 per month (1 in-person session per month + weekly check-ins)

Notes:

• Block sessions must be completed within 16 weeks of booking.

• Full payment is required at the time of booking unless another payment plan is agreed in writing.

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3. Cancellations

• Cancellations must be made at least 24 hours in advance unless due to unforeseen circumstances.

• Sessions cancelled less than 24 hours in advance will be charged in full.

• For block bookings, 1 session will be deducted as a penalty for late cancellations.

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4. Late Arrivals

• Sessions are 45–60 minutes and start at the scheduled time.

• Sessions will not be extended due to late arrival or interruptions.

• Clients arriving more than 15 minutes late may be charged for the session unless prior notice is given.

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5. Refunds & Money-Back Guarantee

• A money-back guarantee applies to single sessions, block sessions, and 12-session programs.

• If the Client is unsatisfied for any reasonable and sensible reason, they may request a full refund within 30 days of the session or first session of a block.

• Clients who receive a refund under this policy will not be allowed to book further single or block sessions, to prevent misuse.

• In cases of medical issues or prolonged circumstances preventing completion of a block, sessions may be extended up to 1 year instead of issuing a cash refund.

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6. Health & Safety

• The Client confirms they are medically fit to participate in physical activity and will disclose any conditions that may affect their ability to train safely.

• The Trainer reserves the right to modify or refuse exercises if necessary for safety.

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7. Liability

• Participation in physical exercise carries inherent risks.

• The Trainer will take reasonable precautions but is not liable for injuries, losses, or damages incurred during or after sessions, except in cases of proven negligence.

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8. Data Protection & GDPR

• The Client agrees to provide personal data (name, contact details, health info) for the delivery of training services.

• Data will be stored securely and used only for scheduling, coaching, and communication related to services.

• The Trainer will not share personal data with third parties without consent, except where required by law.

• Clients have the right to access, correct, or request deletion of their personal data at any time.​

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9. Intellectual Property

• All training plans, programs, and materials provided by the Trainer are the intellectual property of Willpowered.

• Materials are for personal use only and may not be copied, shared, or sold without written consent.​

 

10. Accountability & Support

• Sessions are designed to build confidence, teach proper technique, and equip the Client to continue their program independently.

• The Trainer provides guidance and tips, ensuring the Client can safely follow the plan at home or in the gym.

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11. Governing Law

• This agreement is governed by the laws of England & Wales, and any disputes will be subject to the jurisdiction of English courts.

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12. General

• This agreement represents the entire understanding between the Client and Trainer.

• Any changes must be made in writing and agreed by both parties.

• If any part of this agreement is unenforceable, the remaining terms remain in effect.